Questions owners ask, answered

Yes, if you own or run your own hotel, from about 10 rooms to 400. It is not built for large chains with a head office team.

Not for most of it. You and your staff can use Keyvasa on a phone. A computer at the front desk makes check in and billing quicker, and Keyvasa Watch needs a Windows computer at the hotel.

Yes. Every staff screen works in Hindi and English, and each person picks their own. Guests can switch language too.

The Keyvasa team sets it up for you: your rooms, rates and staff. We bring over your data from your old system and train your team. It is part of the plan.

Each plan is a set of features, and a few add ons are billed on top. The plans page shows everything, which plan has it, and works out your monthly price.

Yes, on Plus and above. Prices, rooms left and bookings stay in step with 15 sites, including Booking.com, MakeMyTrip, Goibibo, Agoda, Expedia, Airbnb and Google.

Guests upload a photo of their ID. Your staff see only the last 4 digits, the photo is kept private to your hotel, and it can be deleted when a guest asks.

You pay per room per month, plus taxes, with a monthly minimum. Every staff login, setup, data moving and training are included. Keyvasa Watch for CCTV is extra, per camera.

Take the product tour for a first look, then ask for a demo. We show you the screens your hotel would use, with your own room types.

No. Keyvasa Concierge opens in the phone’s own browser when the guest taps the check in link or scans the QR code in the room. There is nothing to install and no account to create, so it works for guests of every age and on every phone.

Every adult on the booking does. After the main guest adds their own ID, the page asks for the ID of each other adult and shows how many are still missing. Children do not need one. Your staff see only the last 4 characters, and the photo stays private to your hotel.

Yes. Checking in on the phone fills in the details and the ID photos in advance, so at the desk your team only looks at the original ID and hands over the key. Rules on guest ID differ by place, so confirm what your local police station asks for.

Each request card is linked to a team, such as housekeeping or maintenance. When a guest taps it, the job appears at once on that team’s phones in Keyvasa, and the guest can see it move from new to done. You see every request and how long it took.

Not yet. Ordering food from the guest’s page is not built. Today guests can ask for services, chat with the desk and add the extras you offer, and anything your staff charge to the room shows on the guest’s bill.

Every plan includes check in before arrival, the room page with WiFi and one tap requests, and the bill on the phone with UPI payment. Chat with the desk, your own booking page and paid extras need Plus or above, and the lobby screen needs Pro or above.

Yes. Owners and managers can see the calendar, rooms and bills on a phone. A computer at the desk makes check in and billing quicker, because the full screen fits more.

Yes. The Keyvasa team moves your rooms, rates, guests and future bookings from your old system as part of setup, and trains your team.

Keyvasa books by the night. Ask us on the demo call about your hotel’s day use needs before you decide.

No. We do not promise a number, because every hotel is different. Keyvasa shows you your own bills, refunds, discounts and counts, so you can see what is happening in your hotel.

A bill item can be cancelled only after an extra security check on the phone, the change is recorded with who did it and when, and you can get an alert for it.

No. The money checks work on their own. Keyvasa Watch is an extra that uses the cameras you already have.

No. Your recorder keeps recording as it does today. Keyvasa Watch does not store or send video; it sends a short alert with a still photo.

No. It uses the cameras and the recorder you already have, through a Windows computer at the hotel.

No camera can prove that on its own. Keyvasa Watch flags moments worth a look, and the money checks in every plan show what happened on the bill.

Each attendant needs a phone with a browser. If some do not have one, a supervisor can mark rooms clean for them, or you can use a shared phone or a TV board.

Yes. Every staff screen works in Hindi and English, and each person picks their own language.

Yes. Each room shows who cleaned it and when, and how long it took.

The kitchen sees orders on a screen. Bills print on A4 from any desk computer. Ask us on the demo call about the printers you already have.

Yes. The till takes walk in customers too; only staying guests can have food added to a room bill.

Tally export is an add on at ₹975 a month.

It depends on the room’s price per night. Read our guide on GST on hotel rooms, and confirm with your chartered accountant, because the rates and conditions change.

Yes. Rooms, food and extras each carry their own rate, and every line shows its tax.

No. Keyvasa keeps the numbers ready and shows gaps in your purchases. Your accountant files the returns.

No. On Plus and above the channel manager is part of Keyvasa, with the same calendar as your front desk.

Ask us on the demo call how you want to price each site, and we will show you how to set it up for your hotel.

The connection to the booking sites runs from our servers, not from your desk computer, so it does not depend on the hotel’s internet. The desk sees new bookings when it is back online.

No. Keyvasa connects to the locks and the encoder you already have, if the brand is supported.

A phone key is part of the Everything plan for supported online locks. Ask us on the demo call whether your locks support it.

Tell us the brand and model. If it speaks FIAS it may already work; otherwise we will tell you plainly.

No. Any TV with a small computer or a streaming stick that runs a web browser works, as does any computer screen.

No. The owner or manager adds a board and opens its link once on the TV, and it keeps showing the board. The desk, housekeeping and kitchen boards show no guest names or prices; only the manager board does.

Yes. If you own more than one hotel on Keyvasa, you can switch between them from the same login.

Yes. Give your accountant a staff login of their own, since every staff login is included, or download the monthly reports and send them.

No. The monthly minimum is set so a small hotel pays a fair price, and you only switch on what you need.

Training is included. Staff screens are in Hindi and English, in plain words.

Yes. If you own more than one hotel on Keyvasa, you switch between them from the same login.

Yes. Moving your rooms, rates, guests and future bookings is part of setup, at no extra cost.

No. Everything opens in the phone’s browser from a link or a QR code.

Keyvasa keeps a digital register with the ID type and the last 4 characters. Ask your local police station whether they accept it.

Spa bookings are made by your team in Keyvasa and post to the room bill. Ask us on the demo call how your spa works today.

Not yet. Guests can chat with the desk and ask for things from the room page, and your team adds orders to the bill.

eZee Absolute is part of Yanolja Cloud Solution, a large global hotel platform priced per property by room count, with plan prices shared on a call. Keyvasa is built for owners of 10 to 400 rooms, publishes its price per room, includes every staff login, and adds guest phone check in with money and CCTV checks.

Hotelogix is a cloud hotel system founded in 2008 and based in Singapore, serving hotels in many countries, with pricing that depends on hotel size and integrations. Keyvasa is built for owners of 10 to 400 rooms, publishes its price per room with every staff login included, and adds guest phone check in with money and CCTV checks.

Cloudbeds is a global hotel platform with tiered plans named Flex, One, Experience and Enterprise and a marketplace of 400+ partners; its pricing page does not list prices. Keyvasa is built for owners of 10 to 400 rooms, publishes its price per room with every login included, and has its own restaurant till built in.